Privacy Policy

The owner of birkenthal.com (hereinafter the Online Shop) is BIRKENTHAL OÜ (registry code 14863510), located in Tallinn.

Privacy Policy

BIRKENTHAL OÜ is committed to protecting the privacy of our customers and users. Based on this, BIRKENTHAL OÜ has developed a privacy policy that governs the collection, use, disclosure, transfer and storage of Customer Data. The activities of BIRKENTHAL OÜ on the Internet are in compliance with all relevant activities and the relevant European Union legislation and the laws of the Republic of Estonia.

Use of Collected Personal Information

We use the collected personal information to process an order, deliver goods and fulfill our obligations to the customer when making a purchase.

In addition, we will use personal information to inform our customers of BIRKENTHAL OÜ’s product news, campaigns and upcoming events, subject to customer’s consent. A customer who does not wish to be on the newsletter list or receive notifications of products that may be of interest to them, may at any time remove himself from the list by sending an email to info@birkenthal.com.

In order to better serve the customer, BIRKENTHAL OÜ may disclose customer information to a third party who provides services to BIRKENTHAL OÜ and is contractually obliged to keep the shared information confidential. A third party is, for example, a partner whose job is to transport the goods that are for sale in the Online Shop.

Collection and Use of Personal Data

Personal data is data collected by BIRKENTHAL OÜ in order to carry out the duties indicated in the contract with an individual or in order to contact him.

The Customer’s personal data may be collected in the following ways:

o BIRKENTHAL OÜ collects the following information about the customer when processing an order in the online shop: name, telephone number, e-mail address, postal address for communication and delivery of goods;

o visiting the website through cookies.

The customer confirms in the order placing process that they have read the privacy policy.

Access to collected personal data

The collected personal data can be accessed, requested to be modified and complemented by sending your request to info@birkenthal.com.

 Protection of personal data

BIRKENTHAL OÜ shall take all precautionary measures, including administrative, technical and physical measures, to protect the Customer’s personal data. Only authorized persons have access to edit and process customer’s data.

Security

All personal information of the customer that has become known during the visit to BIRKENTHAL OÜ Online Shop and the purchase process, will be treated as confidential information. An encrypted data communication channel with banks ensures the security of the buyer’s personal data and bank details.

BIRKENTHAL is the chief processor of personal data and forwards all personal data necessary for making payments to the authorized processor Maksekeskus AS.

For any questions regarding privacy policy or data processing, please contact us at info@birkenthal.com.